As an Injury Nurse Coordinator, you will coordinate and manage the care of patients with injuries, ensuring their needs are met effectively and efficiently. As an integral part of our telephone-based health programs for our general insurance clients, you will play a crucial role in supporting injured people to get their life back after an injury at work or a motor vehicle accident. Your expertise and compassionate approach will make a real difference in patients’ lives.
As an Injured Nurse Coordinator, you will:
- Demonstrate core nursing values of individual-centred care, trust and respect.
- Take accountability for establishing and evaluating injured persons individualised care plans.
- Collaborate with the injured person’s, carers, case managers and the healthcare team to provide guidance and support.
- Promote effective communication and compassionate care in every interaction.
Experience/knowledge requirements:
- Registered as a Registered Nurse with the Nursing and Midwifery Board of Australia via AHPRA.
- A minimum of 3 years of practice as a registered nurse unless extensive experience can be demonstrated in a related position.
Personal competencies required:
- Proven people and communications skills, including relationship building, cooperation, conflict resolution, influencing others and facilitating open discussion.
- Broad clinical experience in a variety of settings and/or the ability and willingness to learn new skills and information quickly.
- Patient centred focus, adaptability, respecting diversity, innovative thinking, application of evidence into practice and self-management.
- An awareness of own values and beliefs surrounding healthcare with an ability to identify and respect an alternative view.
- Awareness of knowledge limitations and comfort in seeking appropriate education and training.
- Ability to communicate accurately and effectively in both written and verbal forms.
- Strong initiative and ability to work independently with the ability to prioritise multiple projects and responsibilities.
- Excellent organisation and time management skills.