Injury Support Program
At Honeysuckle Health, we understand the complexities of managing injuries sustained in the workplace or motor vehicle accidents. Our Injury Support Program is designed to support your business by enhancing recovery outcomes for injured people, reducing claim costs and improving the overall healthcare experience.
Program Overview
The Injury Support Program offers personalised, phone-based support, delivered by experienced registered nurses, to help individuals get back to health and return to work more efficiently. Our program is designed to work alongside the care provided by healthcare professionals such as General Practitioners, Physiotherapists and Specialists.
Studies show using nurse case management services significantly improved RTW outcomes and demonstrate a 280% ROI in medical and statutory benefits*.
↑
Click above to hear how our nurses
deliver the Injury Support Program
Click above to hear how our nurses
deliver the Injury Support Program
The Injury Support Program has been a game changer. We spent a long time researching what we needed to ensure our customers got better healthcare and then even longer co-designing the solution with Honeysuckle Health. Together, we are delivering something meaningful and the biggest change we have seen in healthcare delivery in compensable schemes in the country. We have by no means finished solving all of the challenge - but we are well on our way together with our friends and colleagues at Honeysuckle. David Bacon, General Manager People Risk Claims (CTP&WC) QBE Australia
Program Features
Personalised telephonic support: the participants receive ongoing, one-on-one support from a dedicated nurse, who helps them navigate their recovery process.
Comprehensive care coordination: we provide resources and guidance to ensure seamless care coordination, helping individuals stay on track with their recovery.
Tailored care plans: each participant benefits from a personalised care plan, based on their health status and goals.
Active recovery support: we empower participants to take control of their recovery journey through goal setting, health education and continuous guidance.
Our holistic approach to injury management sets the Injury Support Program apart by focusing on the complete recovery journey of the individual.
Outcomes that make a difference
^ Based on Injury Support Participant outcomes and QBE claims data (2021–2024)
Participant feedback
Very helpful and insightful advice of what support is available, and they make you feel like nothing is an issue. Program participant Verbatim feedback from NPS Survey.
The support I have gotten from the nurse has been fantastic with questions I needed answered and her helping me get appointments quickly to get my back issue sorted out sooner, she has been amazing all the way through my process. Program participant Verbatim feedback from NPS Survey
I have found my nurse to be fantastic, just the right amount of rapport, expertise and kindness. Program participant Verbatim feedback from NPS Survey
Very helpful and insightful advice of what support is available, and they make you feel like nothing is an issue. Program participant Verbatim feedback from NPS Survey
I would not have made it through my workers’ compensation claim without my nurse coordinator. The empathy and compassion shown made this experience more humanised. Program participant Verbatim feedback from NPS Survey
Why Choose Honeysuckle Health?
Our data-driven approach ensures that your customers receive the care they need, while your business benefits from improved claims experiences and reduced care costs. We take pride in delivering high-value, personalised care that drives positive health outcomes, empowering injured people to return to health confidently and efficiently.
Contact us to find out how our Injury Support Program can enhance your business outcomes.
*Reference: Mallon, M., Cloeren, M. Firestone, l. & Burch, H. (2008). Contract Case Managers Prove Cost Effective in Federal Workers' Compensation Programs. Military Medicine, Volume 173, Issue 3, 253–258. https://doi.org/10.7205/MILMED.173.3.253